Notre objectif est de vous offrir les meilleures options de livraison, où que vous soyez. Chaque jour, nous livrons des centaines de clients à travers le monde, en veillant à vous garantir le plus haut niveau de réactivité à tout moment.

Important Shipping Update for US Customers

Due to the rising cost of tariffs, we regret to inform our US customers that additional shipping fees will be applied as follows:

  • Orders under $100: $10 additional shipping fee

  • Commandes entre 100 $ et 200 $ : 20 $ de frais de livraison supplémentaires

  • Commandes supérieures à 200 $ : frais de port supplémentaires de 30 $

We appreciate your understanding and continued support. Should you have any questions, feel free to contact us. Thank you!

Règles d’expédition :

  1. Before the order ships, you can cancel it, change the address information, and modify the shipping method. (We cannot change shipping addresses, shipping methods, or cancel your order after it has been shipped.)
  2. No return service is available once your package arrives at your local destination. If your address is incorrect or you do not pick up the package on time, it will most likely be destroyed locally. (Once your package is shipped, we will update the tracking information for you. Please pay attention to it, and contact us at support@meshnology.com or message us online if you have any issues.)
  3. Pour toute commande anormale, nous vous contacterons par e-mail ou WhatsApp sous 3 jours ouvrés. Sans réponse sous deux jours, la commande sera annulée par défaut (par exemple, en cas de rupture de stock, problème de prix, restrictions de méthode d’expédition, frais de port supplémentaires ou restrictions liées à la batterie).
  4. Customers are responsible for paying customs taxes.

How Long Until Your Order Ships?

  • In stock: We will ship your order within 1-2 working days.
  • Précommande : Généralement 2 à 7 jours ouvrés, sauf pour certains produits.

Modes d’expédition et délais de livraison

We currently offer three shipping methods:

  1. Free Standard Shipping - Your orders will be shipped via Standard Shipping by default (except for remote areas).
  2. Expedited Shipping - If you prefer faster delivery via DHL, FedEx, UPS, etc., you will need to pay an extra shipping fee.
  3. Ocean Shipping (USA Only) - Available for shipments to the USA.

Estimated Delivery Times (Standard Shipping):

  • USA: 7-18 business days
  • Japon : 4 à 12 jours ouvrés
  • Australia / Europe: 8-20 business days
  • Canada : 12 à 25 jours ouvrés
  • Asie du Sud-Est : 4 à 12 jours ouvrés
  • Turquie : 7 à 16 jours ouvrés
  • Russia: 20-50 business days
  • Other Countries: 15-20 business days

Please Note:

  • These are estimated delivery times; we cannot guarantee an exact delivery date.
  • Les commandes contenant des batteries peuvent connaître des délais de livraison plus longs.
  • We are not responsible for shipping delays beyond our control.

Battery Shipping Restrictions

  • We CANNOT ship batteries to the following countries:
    Turkey, India, Germany, Brazil, Mexico, Chile, New Zealand, etc.
    (If your order contains a battery and we have no shipping method available, we will contact you to change the product or cancel the order.)
  • We CAN ship batteries to these countries:
    USA, Japan, Russia, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Ireland, Italy, Luxembourg, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Netherlands.

Customs Clearance & Taxes

  • Les clients sont responsables des taxes douanières.
  • Si le dédouanement ne peut pas être effectué pour des raisons liées au client, nous ne pourrons pas procéder à un remboursement.

Warehouses

  • US Warehouse – Ships only to US addresses.
  • CN Warehouse – Ships internationally.
  • If no warehouse option is displayed on the product page, the order will be shipped from the CN warehouse.

For further assistance, please contact us at support@meshnology.com.