Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Important Shipping Update for US Customers
Due to the rising cost of tariffs, we regret to inform our US customers that additional shipping fees will be applied as follows:
- Orders under $100: $10 additional shipping fee
- Orders between $100 and $200: $20 additional shipping fee
- Orders over $200: $30 additional shipping fee
We appreciate your understanding and continued support. Should you have any questions, feel free to contact us. Thank you!
Shipping Rules:
- Before the order ships, you can cancel it, change the address information, and modify the shipping method. (We cannot change shipping addresses, shipping methods, or cancel your order after it has been shipped.)
- No return service is available once your package arrives at your local destination. If your address is incorrect or you do not pick up the package on time, it will most likely be destroyed locally. (Once your package is shipped, we will update the tracking information for you. Please pay attention to it, and contact us at support@meshnology.com or message us online if you have any issues.)
- For any abnormal orders, we will contact you via email or WhatsApp within 3 working days. If there is no reply within two days, the order will be canceled by default (e.g., due to items being sold out, pricing issues, shipping method restrictions, additional shipping fees, or battery-related restrictions).
- Customers are responsible for paying customs taxes.
How Long Until Your Order Ships?
- In stock: We will ship your order within 1-2 working days.
- Pre-order: Usually takes 2-7 working days, except for certain products.
Shipping Methods & Delivery Times
We currently offer three shipping methods:
- Free Standard Shipping - Your orders will be shipped via Standard Shipping by default (except for remote areas).
- Expedited Shipping - If you prefer faster delivery via DHL, FedEx, UPS, etc., you will need to pay an extra shipping fee.
- Ocean Shipping (USA Only) - Available for shipments to the USA.
Estimated Delivery Times (Standard Shipping):
- USA: 7-18 business days
- Japan: 4-12 business days
- Australia / Europe: 8-20 business days
- Canada: 12-25 business days
- Southeast Asia: 4-12 business days
- Turkey: 7-16 business days
- Russia: 20-50 business days
- Other Countries: 15-20 business days
Please Note:
- These are estimated delivery times; we cannot guarantee an exact delivery date.
- Orders containing batteries may experience longer shipping times.
- We are not responsible for shipping delays beyond our control.
Battery Shipping Restrictions
- We CANNOT ship batteries to the following countries:
Turkey, India, Germany, Brazil, Mexico, Chile, New Zealand, etc.
(If your order contains a battery and we have no shipping method available, we will contact you to change the product or cancel the order.) - We CAN ship batteries to these countries:
USA, Japan, Russia, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Ireland, Italy, Luxembourg, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Netherlands.
Customs Clearance & Taxes
- Customers are responsible for customs taxes.
- If customs clearance cannot be completed due to customer-related reasons, we cannot provide a refund.
Warehouses
- US Warehouse – Ships only to US addresses.
- CN Warehouse – Ships internationally.
- If no warehouse option is displayed on the product page, the order will be shipped from the CN warehouse.
For further assistance, please contact us at support@meshnology.com.
